Apprentice Support Developer

Reporting to the Managing Director and Project Manager, the Support Developer will help our clients with technical questions, solve technical problems and develop fixes and improvements to existing websites and applications.

The successful candidate will be expected to improve their knowledge and skills over time in order to become a capable developer who will eventually be able to develop websites and applications from scratch.

JD is a small but rapidly growing company. The successful candidate will have the potential to become a key team member as the company expands.

This is a full time role working from our Bournemouth office.

Responsibilities and Duties

  • Responding to client support via telephone and email.

  • Logging support requests in to our support desk software and managing the workload.

  • Resolving technical issues through research, communicating with developers and developing solutions.

  • Applying fixes and improvements to WordPress and Joomla websites.

  • Making changes to Shopify eCommerce websites.

  • Answering questions from potential customers regarding our in-house built Shopify apps.

  • Populating WordPress websites with content.

Experience and Qualifications

  • Excellent communication skills, both written and verbal.

  • Some experience building and/or maintaining WordPress websites.

  • Some experience building and/or maintaining Shopify websites would be advantageous, though not essential.

  • An eagerness to learn and develop knowledge and skills.

  • Strong problem solving abilities.

About You

This role will suit a highly motivated and ambitious individual who would like to be integrally involved in a small company rather than being a small cog in a large organisation.

You should be self-motivated, efficient and able to take responsibility for your own work.

The ideal candidate will have a passion for digital projects and working closely with clients to deliver high quality work above and beyond expectations. 

Salary and Benefits

Annual wage: £10k

Modern collaborative workspace style office with pool table, ping pong and games consoles

In-office massages

Very relaxed dress code

About JD

JD (J Derrick Ltd) was established in 2015, initially as a one-man website and software development agency. Over time, the business has grown by partnering with highly skilled overseas developers and focussed on specialising in the most widely used website and eCommerce platforms, specifically WordPress and Shopify.

In order to facilitate further growth and to better serve our clients, we are now looking to build a team in Bournemouth with motivated and ambitious individuals who want to grow with the company. 


To apply, please send a covering letter and your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

No recruitment agencies please. Any recruitment agencies contacting us regarding this role will be placed on our list of recruitment agencies we will never use.

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This email address is being protected from spambots. You need JavaScript enabled to view it.
+44 (0)1202 835905

JD (J Derrick Ltd)
Second Floor, The Chocolate Box
8-10 Christchurch Road
Dorset, BH1 3NA